If there is a delayed response, indicate the approximate delay time. In the description section -Īdd a sequence of steps that a new user will take to use the app to find the In-App Purchase itemĭescribe the evidence provided by the app that a network failure occurred. Īfter logging in, select the Product “Other”.įill out the bug report form. Please use the Apple Developer Bug Report web page. To submit the bug report, please follow these instructions. While reproducing the problem please capture screenshots showing evidence of the connection failure. When the failure occurs, trigger the sysdiagnose profile, wait 5 minutes, then sync the device with iTunes and find the sysdiagnose archive file. Make sure you are familiar with triggering the sysdiagnose log, then perform the steps to replicate the problem.
Please review the instructions for triggering the sysdiagnose profile and how to use iTunes to download the archive file by syncing with the device. “App Store/iTunes Store for iOS” profileĪfter all profiles are installed, please restart the device. If you do this on the test device using the Safari browser, you can install the profiles to the device directly from the web site.ġ. Such device will show additional information about the problem which a ping cannot.įirst, here are the instructions to capture the sysdiagnose archive - please log into the Apple Developer Bug Report Profiles and log web page. In order to investigate this issue, the iTunes Server engineers have asked that bug reports be submitted with more complete information, including a sysdiagnose archive from the device.
It appears that the issue with sandbox testing is not a server specific issue as the problem is not affecting everyone.
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